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Owned and operated by Peak Chamber, our team is ready to help with product questions, orders, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days after being placed. Once in transit, delivery typically takes 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your shipment in real time. If you have not received your tracking details within 3 business days of ordering, please contact our team.
What is your return policy?
We want you to be completely satisfied with your purchase. If something is not the right fit, contact us within 30 days of delivery and our team will walk you through the return or exchange process for your infrared sauna, cold plunge, massage chair, or red light therapy panel.
Can I exchange my product for a different model?
Yes, exchanges are available for eligible items. Reach out to our support team with your order number and the model you are interested in, and we will coordinate the details for you.
How do I choose the right infrared sauna or cold plunge for my space?
Each product page includes detailed dimensions and recommended room sizes. If you need personalized guidance on selecting the right sauna, cold plunge, or red light therapy panel for your home setup, our team is happy to help by email or phone.
Do your massage chairs require professional installation?
Most of our massage chairs arrive fully or partially assembled with clear setup instructions. For larger infrared saunas and cold plunges, we provide detailed installation guides and our support team can answer any questions during setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Timely Responses
Our wellness specialists aim to reply to every inquiry within one business day.
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Your personal and payment information is protected with industry-standard encryption at every step.
Thoughtfully Curated
Every infrared sauna, cold plunge, and massage chair is carefully selected for quality and craftsmanship.
Free Continental Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
